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I bought the game but I cannot download it from the store In addition to the below, please see here for Cross-Platform Bugs and Possible Fixes. This will help narrow down the problem to a specific mod combination for requesting help. If you encounter an unusual problem, try removing some of the mods and see if that helps. Doing so will make it easier to spot glitches or bugs with KSP and any mod conflicts. Using outdated mods can cause crashes, graphics problems, system slowdown, and other glitches.Īdd any mods one (or a few) at a time if practical. Mods: If you use mods, make sure to download updated mods for the new version of KSP. Sometimes using old ones introduces strange behavior, especially when new settings are added.

Let KSP create a new "settings.cfg" file rather than copying over your old one.

This will also ensure you still have a "working" copy of KSP should you encounter problems with the new version. Many files change during KSP updates, and sometimes merging files creates a mess. Unzip/install KSP into a new (empty) directory and do not merge the files with your old install. This will ensure your old working copy isn't messed up in the upgrade process and keeps a copy of your existing save games in case a bug destroys your files. Keep a copy of your old (presumably working) KSP install. When installing or updating KSP, please keep the following tips in mind: If you can't find help here for your problem, please read the Support Support & Bug Report Guide for details on how to post information about your issue. Please also check those threads to see if your issue is already listed. Additionally, each operating system section links to a thread which contains many of the most current Operating System specific issues and fixes. Some issues are operating system specific, while others can apply to all versions (cross platform). This thread is broken up by Operating System (Linux, Windows, and Mac). However, there are a handful of known specific issues that can cause crashes, many of which can be fixed easily.

KSP can change considerably during each update.